Temporary Staff Induction

  • UPS Supply Chain Solutions Logo
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  • Agency: Expedient Recruitment Limited
  • WELCOME TO UPS – Supply Chain Solution (UK) Ltd

  • UPS – Supply Chain Solutions Coventry is a 140,000 Sq Ft Warehouse currently holding all types of contracts.

    The Warehouse process includes both In-bound and Out-Bound movement using MHE equipment, handballing both 20’ and 40’ containers. We also have a contract that requires automotive picking; this is extremely fast moving and is not for the faint hearted.

    UPS provides all its customers with a first class service and will expect its entire workforce to ensure this high standard of service is maintained.

  • HEALTH & SAFETY

  • The health and well being off all employees and visitors to UPS is of paramount importance.

    To reflect this there are a number of key polices and guidelines in place to protect the Safety of everyone on site. It is important that whilst you are working at UPS you adhere to these policies and procedures at all times. Failure to comply with any aspect of the Health & Safety Policy will result in your immediate removal from the premises.

    • Policy.

  • HEALTH & SAFETY POLICY

  • UPS Logo

    'WE STRESS SAFETY THROUGHOUT OUR OPERATION'

    The safety of our people, the general public and the environment in which we operate is of primary importance to everyone at United Parcel Service.

    We train our people to avoid injury to themselves and to others in all phases of their work, to operate motor vehicles, facilities and other equipment with consideration for the safety of themselves, colleagues, partners, members of the general public, customers and the equipment they use.

    We encourage participation by all our people in safety awareness activities.

    We are all committed to fostering the most effective safe practices in all our work.

    Throughout all the centres in our operating district we train our management team to play a leading and active role in the development and ongoing success of our health and safety programmes.

    This is a major challenge, but when we are growing and changing rapidly as an organisation, greater emphasis is placed upon local management to implement the plans.

    Our local management teams are being supported by the establishment of health and safety functions who will help to develop and manage ongoing POSITIVE safety programmes and committees.

    As leader of the local safety management programmes in our various operating units, poor attitudes and performance will not be accepted from Line Managers, especially because of our liability to legal action by the country statutory requirements.

    We hold everyone accountable in meeting our own UPS high standards and therefore contributing to a successful and safe operation. The health and safety organisation, programmes and administrative arrangements are being reviewed all the time, but as Line Managers we are responsible for PEOPLE and our BUSINESS in the various communities and environment, we must take the initiative and aim for a QUALITY SAFETY PERFORMANCE, leading to NO ACCIDENTS.


    The Health and Safety at Work Act is very clear and reads as follows:

    Employees Duties (Section 7 – 8)

    It shall be the duty of every Employee whilst at work to:

    1. 7a) To take reasonable care of him/herself and other persons who may be affected by his/herself acts or omissions while at work.
    2. 7b) To co-operate with his/her employee and other persons in all matters concerning health and Safety.
    3. 8) Not to interfere with, or recklessly misuse anything provided in the interests of Health and Safety or welfare

    Regular Health and Safety Committee meetings are held, on which each area is represented. Any issues that may arise are acted upon through these committee meetings. Therefore, if you see any dangerous practises or witness a near miss it is important that you report it to your H&S representative Immediately.

    • First Aid.
      Qualified First Aiders are on site at all times. If you have an accident at work, no matter how minor, you must report it to your nearest First Aider and seek medical assistance. You must also report the incident to your team leader and complete all relevant paperwork.

    • Fire Evacuation.
      If you discover a fire you should raise the alarm (This will be shown on your site tour) and leave the building. State the location of the fire to the fire Marshall who will raise the alarm. You must evacuate the building by the nearest available exit. Do not stop to collect valuables or attempt to put out the fire. UPS-SCS has qualified Fire Marshall’s whose role it is to ensure a quick evacuation from the premises. After leaving the building by the nearest exit you should go to your relevant assembly point, adjacent to the Security Gatehouse.

    It is of utmost importance that you sign in and out at the Gatehouse when arriving at and leaving work as Security uses the register to do the fire roll call. If you have not signed in we will have no way of knowing whether you are on site or not. Do not re-enter the building until the all-clear signal has been given or the Warehouse Manager has instructed you.

    Health & Safety

    1. Stop and Think

    Plan the lift. Where is the load to be placed? Use appropriate handling aids if possible. Do you need help with the load? Remove obstructions such as discarded wrapping materials. For a long lift, such as floor to shoulder height, consider resting the load mid - way on a table or bench in order to change grip.

    2. Position the feet

    Feet apart giving a balanced and stable base for lifting (tight skirts and unsuitable footwear make this difficult) and the leading leg as far forward as is comfortable.

    3. Adopt a Good Posture

    When lifting from a low level, bend the knees. But do not kneel or over flex the knees. Keep the back straight (tucking in the chin helps). Lean forward a little over the load if necessary to get a good grip. Keep the shoulders level and facing the same direction as the hips.

    4. Get a Firm Grip

    Try to keep the arms within the boundary formed by the legs. The best position and type of grip depends on the circumstances and individual preference; but it must be secure. A hook grip is less tiring than keeping the fingers straight. If you need to vary the grip as the lift proceeds, do it as smoothly as possible.

    5. Keep Close to the Load

    Keep the load close to the trunk for as long as possible. Keep the heaviest side of the load next to the trunk. If a close approach to the load is not possible, slide it towards you before trying to lift.

    6. Don’t Jerk

    Lift smoothly, keeping control of the load.

    7. Move the Feet

    Don’t twist the trunk when turning to the side.

    8. Put Down, Then Adjust

    If precise positioning of the load is necessary, put it down first, and then slide it into the desired position.

    Health & Safety
    • Fire Extinguishers.
      As you will see there are a variety of extinguishers on site. These come in the form of water, dry powder, foam, CO2 and vaporising liquids. They are designed to tackle various fires. If you are unsure of which extinguisher to use leave it to the Fire Wardens. Know Your Fire Extinguisher Colour Code
    • Safety Signs.
      You will see various signs throughout the Warehouse. These include Mandatory signs (No Smoking), Prohibited Signs (Do Not Touch – Men Working) and Warning Signs (Danger – MHE in use). These must be adhered to at all times. Safety Sign Symbols
    • Personal Protective Equipment (PPE).
      All temporary staff must provide their own Safety Shoes and a high viz vest.

      You must wear all of your PPE whilst on the Warehouse floor at all times. Anyone found not wearing the appropriate PPE will be asked to leave site Immediately and your agency will be asked to provide a replacement.

      This is for your own protection not for fun – WEAR IT.

    • Use of Company Equipment.
      There are various types of manual handling equipment on site. These include Fork Lift Trucks, Reach Trucks, Pallet Ride On, Low Level Order Pickers and VNAs. Under no circumstances should you operate these unless you hold the appropriate licences and have been “skills assessed” by a qualified UPS-SCS M.H.E examiner.

      Remember, if in doubt, say no.

    • Site Housekeeping.
      Please ensure that you maintain good housekeeping at all times. This not only includes your workstation but also the canteen, locker rooms and smoking areas. UPS-SCS is always looking at ways to continuously improve housekeeping standards. Keep your work area clean and tidy, clear up spills and put equipment away when you have finished using them. Clear away cups and plates when using the canteen and use the ashtrays provided to extinguish cigarettes in the designated smoking area.
  • IN GENERAL

    • Shifts / Breaks.
      Your shift pattern will be dependant on the area to which you have been allocated. All staff must however be flexible enough to work a two-shift system rotating weekly. (6-2,2-10). We also have a dedicated night shift working from 2200-0600, Monday – Friday.

      You will be advised by your team leader of when your breaks will be. You are entitled to two 10-minute tea breaks (paid) and a 30-minute lunch break (Unpaid) each day.
      In special circumstances such as working on tasks requiring intense manual handling additional breaks may be authorised by team leaders to minimise the effects of physical fatigue if at any time you feel that your work warrants such an additional rest period you should consult your team leader.

    • Standards of Employment.
      All members of staff are expected to conduct themselves in a responsible manner at all times.

    • Smoking.
      UPS-SCS has a restricted smoking policy in force. This means that anyone caught smoking outside the designated smoking area and designated smoking times or indeed anywhere within the confines of the Warehouse will be dismissed instantly. Please use the ashtrays provided. Remember that you can only smoke during your allotted breaks.

    • Canteen.
      There are vending machines, coffee machines as well as a fridge and microwave you will be shown this location on your site tour.

    • Time Sheets.
      You are responsible for your own timesheet. Your Supervisor will explain clocking in/out to you. Please remember to deduct your 30 minute Lunch break each day.

    • Mobile Phones / Valuables and Personal Belongings.
      You may bring your mobile into work but do not have it switched on whilst at your workstation. If you need to make or receive calls then do so during your break periods. Keep personal belongings on you at all times and please refrain from bringing anything of value into work.
      You should provide anyone who is likely to require emergency contact with you the phone number of your agency, if such persons make contact with your agency they will contact us and we will in turn advise you.

    • Absence Reporting Procedure.
      If you are unable to come to work, as well as contacting your agency you must also contact your team leader. This must be done within 30 minutes of your shift starting. Failure to do so could result in you being replaced by your agency. It is in your own best interests to communicate with our Security on 02476-701108, please state your name, shift and who your Supervisor is, this will then be recorded and reported.
  • UPS-Supply Chain Solutions

  • TEMPORARY STAFF INDUCTION

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  • I confirm that I have attended the Temporary Employee Health & Safety and Conditions of Employment Induction and that I am satisfied that the points listed below have been fully explained.

    General Conditions of Employment Induction

    Policies & Procedures
    Sickness & Absence Procedure
    Requests for personal leave

    General Information
    Break Periods
    Canteen & Vending Facilities
    Parking Arrangements & Traffic rules on site
    Time and Attendance
    Timesheet completion and submission
    Smoking Policy
    Telephone Policy
    Security Policy

    Communication Systems

    Health & Safety Induction
    Company H&S Policy
    Own, Company’s & Management responsibilities
    Hazard / Near Miss Reporting Procedure
    Accident Reporting Procedure
    Damage to Property Reporting Procedure
    Fire Marshall / First Aid provisions
    Manual Handling Policy / assessment
    Display Screen Equipment
    Ergonomics Assessment
    Electrical and other work equipment
    Energy Efficiency
    Housekeeping Policy
    Moving through work area
    Personal Protective Equipment requirements
    Safety communications

    I have read and fully understood all the information contained within the Induction Booklet and fully understand that it forms an integral part of my conditions of service with UPS-SCS (UK) Ltd.

    I agree to abide by all terms and conditions mentioned at my induction and listed within the handbook.

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